Last updated: 23 October 2026

1. Introduction

At Smokes N Jokes, we take age restrictions seriously and are committed to selling age-restricted products responsibly.

This Age Verification Policy explains how we approach age eligibility, identity checks and the prevention of underage purchases through our website, https://smokesnjokes.com/.

Our website offers a range of products, including reusable vape devices, empty cartridges and accessories. Certain products are subject to minimum age requirements under UK law.

By using our website and purchasing age-restricted products, you agree to comply with the applicable age requirements and verification procedures described in this policy.

2. Minimum Age Requirements

Customers must meet the minimum legal age applicable to the products they wish to purchase.

In the United Kingdom, the sale of vaping products to people under 18 is prohibited. We do not knowingly sell age-restricted vaping products to anyone under the legal minimum age.

Other products may be subject to different restrictions depending on their nature and applicable legislation.

Customers must not attempt to purchase age-restricted products on behalf of someone who is underage or otherwise legally ineligible to purchase them.

3. Our Age Verification Process

We may use appropriate age verification measures to help establish whether a customer is legally eligible to purchase a restricted product.

Depending on the product, order and verification method available, these measures may include:

• An age confirmation step during the online shopping or checkout process.

• Verification through an appropriate third-party age-checking service.

• Requests for additional information or evidence where reasonably necessary and lawful.

• Additional checks where an order raises legitimate age eligibility concerns.

• Age verification at delivery where an applicable delivery service or legal requirement provides for it.

The verification method used will depend on the relevant legal requirements and the systems available to our store.

Completing an age confirmation checkbox does not necessarily replace additional verification where further checks are required.

4. Accurate Customer Information

When placing an order, you must provide accurate information and must not misrepresent your age or identity.

You must not use another person's details, provide false information or attempt to bypass an age verification process.

If we cannot reasonably establish that a customer is eligible to purchase an age-restricted product, we may place the order on hold while appropriate checks are completed or decline the purchase where necessary.

5. Orders That Fail Age Verification

If an age verification check fails, remains incomplete or provides reasonable grounds to question a customer's eligibility, we may take appropriate action.

This may include:

• Requesting further information where lawful and necessary.

• Delaying order processing while verification is completed.

• Refusing or cancelling an order where the customer is not legally eligible or the purchase cannot lawfully proceed.

• Arranging any refund due in accordance with applicable law and our Refunds & Returns Policy.

We will not knowingly supply age-restricted products to customers who do not meet the applicable minimum age.

6. Age Verification and Delivery

Where an order requires age verification at delivery, customers must cooperate with the applicable checks.

A delivery provider may require acceptable evidence of age or identity before handing over a restricted product, depending on the delivery service and applicable arrangements.

If delivery cannot be completed because the required verification is not satisfied, we will assess the situation and explain the available next steps.

Any redelivery charges, return arrangements or refunds will be handled in accordance with the relevant delivery terms, our Refunds & Returns Policy and applicable law.

7. Protection of Personal Information

We recognise that age verification may involve the processing of personal information.

Any information collected for age verification will be handled in accordance with our Privacy Policy and applicable UK data protection legislation.

We aim to limit the information collected to what is reasonably necessary for the relevant verification purpose.

Where third-party verification providers are used, the information processed will depend on the service and verification method involved.

We will retain verification information only for as long as reasonably necessary or as required by applicable law, taking account of our legal obligations and legitimate business requirements.

For more information about how we collect, use, store and share personal information, please read our Privacy Policy.

8. Responsibility of Customers

Customers are responsible for ensuring that they meet the applicable age requirements before purchasing restricted products.

You must not:

• Attempt to purchase age-restricted products if you are under the legal minimum age.

• Provide false age or identity information.

• Use another person's identity to bypass verification.

• Purchase restricted products on behalf of an underage person.

• Attempt to interfere with or circumvent our age verification procedures.

We reserve the right to take appropriate action where these requirements are breached, subject to applicable law.

9. Legal Compliance

Smokes N Jokes aims to comply with applicable UK laws and regulations relating to age-restricted sales and responsible retailing.

Age requirements and verification obligations may vary depending on the product and the relevant legislation. We may update our verification procedures when necessary to reflect changes in legal requirements, product categories or our operational processes.

Nothing in this policy limits any legal obligations that apply to us or removes any rights available to customers under applicable law.

10. Related Policies

This policy should be read alongside our other website policies, including:

• Privacy Policy

• Terms & Conditions

• Refunds & Returns Policy

• Shipping & Delivery Policy

These policies provide further information about shopping with Smokes N Jokes, order processing, customer rights and the handling of personal information.

11. Contact Us

If you have questions about our Age Verification Policy or the verification process for an order, please contact us.

Business: Smokes N Jokes

Email: info@smokesnjokes.co.uk

Telephone: +44 7564 017474

Address: 3 Lune St, Preston PR1 2NL, United Kingdom

We will review your enquiry and provide relevant information about our age verification procedures.

Thank you for helping us maintain responsible and lawful online shopping.